1. We’d like to know little more about your existing set up.
|MAKE||PRINT AREA||DATE OF PURCHASED|
|SCREEN PRINTING MACHINES||Sakurai SC 72a||20” x28”||2010|
|EXPOSING EQUIPMENT||Unitech: dryer, coater, exposer,
washing tank, ternsion meter etc
|DRYING CONVEYOR||Natgraph||50” curing Hotair + 2lamps UV + cool Air||2010|
2. We would like to know a little more about you.
3. Had a great time?
|GREAT||GOOD||NOT BAD||COULD BETTER|
|ON TABLE NEGOTIATION||–||Good||–||–|
4. Let us talk about quality.
|FIRST IMPRESSION ABOUT MACHINE
|GREAT||GOOD||NOT BAD||COULD BE BETTER|
|PACKING & DESPATCH||Great|
|FIRST TRIAL AT YOUR FACTORY||Great|
5. Now about cost.
1) Did you compare cost before you buy UNITECH machines? – YES
2) With whom. Name of our competitors.
6. About after sales services.
|RESPONSE LEVEL||GREAT||GOOD||NOT BAD||COULD BE BETTER|
Problem fixed on.
- Normal wear and tear managed by our self.
- Any malfunction in working First Telephone and if not solvable or any hardware failure then visit may one or two.
- Is our service fully usefully to ? if no please give a suggestion.
b. Yes b. No
Service is always good from your person, but I recommend you to send right
person to correct related problem will help to save your visit and our time and
machine downtime also.
- How was UNITECH experience overall.
It is always good experience as polite staff, and specially a Mr. Sandesh Tere who is very
much in cooperative nature. Also his great vision of making machine maintenance free with
high quality parts and good operating logic design wit upto date cutting edge technology.
This is most specific reason to buy machine from unitech.
- Any suggestion on how we can make this experience even better for you.
Some logical improvements in dryer and exposer rest all are good.
- Would you buy any UNITECH product? – Not at present but in future if required unitech will be contacted first
- Would you recommend UNITECH product to others. YES
Thank you for taking out the time to share your
“UNITECH EXPERIENCE” with us. Your feedback will help you to serve you better the next time you buy any “UNITECH PRODUCT”.