1. We’d like to know little more about your existing set up.

MAKE PRINT AREA DATE OF PURCHASED
SCREEN PRINTING MACHINES Sakurai SC 72a 20” x28” 2010
EXPOSING EQUIPMENT Unitech: dryer, coater, exposer,
washing tank, ternsion meter etc
28×40 2010
WASHING SPRAYS Kranzle HD7/120 2010
DRYING CONVEYOR Natgraph 50” curing Hotair + 2lamps UV + cool Air 2010

 

2. We would like to know a little more about you.

Name Harshit Doshi
Email Id mokshprinters@gmail.com
Website NA
Mobile 9869651340

 

3. Had a great time?

GREAT GOOD NOT BAD COULD BETTER
CONTACTING US Great
FIRST RESPONSE Good
ON TABLE NEGOTIATION Good

4. Let us talk about quality.

FIRST IMPRESSION ABOUT MACHINE
VISUAL APPEAL
GREAT GOOD NOT BAD COULD BE BETTER
DEMONSTRATION TRIAL  Great
TRAINING SESSION  Great
PACKING & DESPATCH  Great
INSTALLATION  Great
FIRST TRIAL AT YOUR FACTORY  Great

 

5. Now about cost.

1) Did you compare cost before you buy UNITECH machines? – YES

2) With whom. Name of our competitors.

  • Umraon
  • Natgraph

6. About after sales services.

RESPONSE LEVEL GREAT GOOD NOT BAD COULD BE BETTER
 Great
 Great

 

Problem fixed on.

  • Normal wear and tear managed by our self.
  • Any malfunction in working First Telephone and if not solvable or any hardware failure then visit may one or two.
  1. Is our service fully usefully to ? if no please give a suggestion.
    b. Yes b. No
    Service is always good from your person, but I recommend you to send right
    person to correct related problem will help to save your visit and our time and
    machine downtime also.
  2. How was UNITECH experience overall.
    It is always good experience as polite staff, and specially a Mr. Sandesh Tere who is very
    much in cooperative nature. Also his great vision of making machine maintenance free with
    high quality parts and good operating logic design wit upto date cutting edge technology.
    This is most specific reason to buy machine from unitech.
  3. Any suggestion on how we can make this experience even better for you.
    Some logical improvements in dryer and exposer rest all are good.
  4. Would you buy any UNITECH product? – Not at present but in future if required unitech will be contacted first
  5. Would you recommend UNITECH product to others. YES

Thank you for taking out the time to share your
“UNITECH EXPERIENCE” with us. Your feedback will help you to serve you better the next time you buy any “UNITECH PRODUCT”.